Creative Resources Technology Group is the premier Macintosh Professional Services Provider and Managed Services Provider for businesses in Orange, San Diego and Riverside Counties. CRTG offers clients a full line of IT support options for growing and securing networks in addition to providing specialized troubleshooting needs on Macintosh environments as well as Unix and Windows platforms. We are the leading Certified Apple Partner providing full-level support in San Diego, and Riverside County and set-up of networking and communications across these platforms.

As the leading Managed Services Provider, Information Technology, and Cybersecurity company, we have more than 23 years of experience in propelling customers to achieve their business goals. We believe that trust is our greatest tool we have to serve our clients and the greatest value we seek to instill in our team members. We offer incredible growth opportunities, an energetic work environment, and benefits including Medical, Dental and 401(k).

We are a friendly Team of Professionals that are skilled, committed and relentless in providing excellence in delivery of customer service.  Your integrity, energy, self-motivation and solid work ethic are your distinguishing traits.  If you have what it takes to move forward into the next level of information technology and cybersecurity and enjoy thinking outside-of-the-box, we invite you to apply and join us.  We would love to have you!

Check out the available opportunities we have below:

We are looking for an energetic and motivated self starter to embrace the vision of our CEO and drive our sales initiatives to completion. Your enthusiasm is contagious and your interpersonal skills are keys to unlocking the doors to your unlimited earning potential – but your relentless follow-through and persistent attention to the fine details will be your calling card.  If you are up for the challenge, we invite you to take the first step into your IT future and apply. Please forward resume to OC-HR@CreativeResources.net.

Core responsibilities:

  • Source out potential clientele to develop an ongoing pipeline of leads and keep the face of the company in public view.
  • Successfully secures appointments for the Outside sales & Marketing Team based on business objectives.
  • Meets benchmark criteria for performing cold calls; maintains high level of outbound call volume.
  • Maintains company database by performing task-related duties (i.e., list cleansing, cold calls, internet searches, scrubbing, updating data, etc.).
  • Performs follow-up on incoming leads to schedule appointments in a timely manner and in accordance with current marketing strategies and projects.
  • Conducts follow-up on all inquiries and makes appropriate referrals to Sales and Marketing Staff.
  • Works collaboratively with Team Members within the Marketing Unit to drive initiatives.
  • Manually tracks calls and activities, as well as provide weekly reports to the Sales and Office Manager on all activities, including appointments booked.
  • Confirms all consultations and, where appropriate, reschedules them as needed.
  • Demonstrated ability to attain and maintain daily high call volume as per business objectives.
  • Follows up on no-shows and cancellations.
  • All other duties as assigned.

Qualifications:

  • Your skills set should include the following:
  • Exemplary telephone etiquette with strength in persuasive communication.
  • Success driven and self-motivated work ethic.
  • Exemplary interpersonal and relationship building skills.
  • Computer savvy and confidence to navigate through the internet to conduct research.
  • Demonstrated ability to multi-task (converse on the phone while accurately entering data into the computer).
  • Impeccable organizational and time management skills.
  • Excellent documentation skills and follow through.
  • Understanding of basic sales and marketing principles.
  • Strong collaborative mindset and Team player attitude that celebrates the successes of others.
  • Attentive to fine details and able to demonstrate ability to meet deadlines.
  • Confidence in producing quality work and a strong work ethic.
  • Ability to ‘shift gears’ whenever business dictates; willingness to divert to various projects.
  • Confidence to contribute feedback and accept constructive criticism.
  • Constantly seeking to enhance one’s business acumen (via college coursework, attending seminars/workshops/conferences).
  • Excellent interpersonal skills, organizational, time management and problem-solving skills.
  • Works well within a Team to establish a collaborative working relationship.
  • Ability to create professional Word documents and sales letters.
  • Takes ownership of all endeavors.
  • Ability to receive and provide constructive feedback.
  • Ability to handle highly sensitive material with the utmost confidence.

The description provided is not all inclusive of the role.
It would be great if you have:

  • Previous Telemarketing experience in a professional environment.
  • Working experience with any CRM systems.
  • Previous working experience in performing cold calls.
  • Previous collections, call center, or customer service experience in a professional environment.
  • Minimum 1-2 years proven track record of successful appointment setting in a professional role.
  • Demonstrated ability to work well in a fast-paced environment, keeping mindful of attention to details and deadlines.

The environment looks like this:

  • Excellent growth and advancement opportunities.
  • Fully stocked kitchen to keep you fueled.
  • Morning Breakfast provided by the Weekly Breakfast Champion.
  • Pet friendly environment.
  • Business casual attire (Monday- Thursday), Office appropriate jeans on Fridays.

Reports to: Office Manager
FLSA Status: Non-exempt Hourly
Direct reports: None
Department: Sales and Marketing
Salary range: $15.00-$20.00/hour plus bonus (depending on experience)

We are looking for an energetic and motivated self starter to provide administrative support to our office. You demonstrate relentless follow-through and are persistent about the fine details; you also are a stickler for meeting deadlines and independently manage your time well. Please forward resume to OC-HR@CreativeResources.net.

Core responsibilities:

  • Coordinates and implements all marketing communications.
  • Works to continuously improve company lead generation and lead conversion systems.
  • Coordinates events, seminars and sourcing speaking engagements.
  • Maintains client web portal and communications.
  • Coordinates and follows a social media and marketing calendar.
  • Coordinates and posts content on Facebook, Instagram and LinkedIn.
  • Compiles content for blog scheduled to post via company website.
  • Learns and reviews Google Analytics on a regular basis to measure traffic.
  • Implements Google AdWords and online lead generation systems.
  • Investigates online advertising programs and pricing.
  • Researches the industry competition and trending; calls on local businesses to evaluate current trends.
  • Initiates and follows through with 3-step layer campaign process and lead conversion.
  • Actively participates in the production of other partnerships, webinars and marketing initiatives.
  • Coordinates the production of various marketing campaigns using a variety of media including print production direct mail, websites, email videos, audio conference calls, webinars, tele-seminars and in-person presentations with minimal supervision.
  • Build, execute and deliver on Robin Robins campaigns.
  • Build and update collateral and marketing materials.
  • Continuously seeks to improve the results of various existing company campaigns and systems.
  • Answer telephones, providing general information.
  • Monitor office supply inventory and order supplies as necessary.
  • All other duties as assigned.

Qualifications:

    • Your skills set should include the following:
  • Professional working experience and/or background in Marketing Communications or related discipline.
  • Leadership skills with the ability to multi-task and oversee the management of several existing campaigns, systems and tasks.
  • Ability to coordinate, implement and manage multi-step, multi-sequence marketing campaigns both online and offline simultaneously.
  • Ability to meet critical production; strong attention to detail.
  • Demonstrated follow through on directives from Sales Management and other collaborative Teams.
  • Demonstrated ability to be flexible and highly adaptable to constant change based on business objectives.
  • Excellent communication, interpersonal and team-building skills.
  • Excellent organizational, time management and problem-solving skills.
  • Ability to produce results for various marketing initiatives.
  • Ability to identify and be attentive to issues before they escalate and make appropriate recommendation for resolution.
  • Works well within a Team to establish a collaborative working relationship.
  • Ability to develop and maintain a production schedule.
  • Takes ownership of all endeavors.
  • Ability to receive and provide constructive feedback.

The description provided is not all inclusive of the role.
It would be great if you have:

  • Ability to create and edit files in Adobe Creative Cloud.
  • Working experience with any CRM system.
  • Basic knowledge of and ability to write persuasive sales copy and communications.
  • Ability to create and print mail merge documents and labels from InfusionSoft (CRM).
  • Well-versed in the various facets of Social Media and the ability to utilize it to leverage advantage in sales and marketing campaigns.
  • Ability to create professional Word documents and sales letters.
  • Copywriting or graphic design experience.

The environment looks like this:

  • Excellent growth and advancement opportunities.
  • Fully stocked kitchen to keep you fueled.
  • Morning Breakfast provided by the Weekly Breakfast Champion.
  • Pet friendly environment.
  • Business casual attire (Monday- Thursday), Office appropriate jeans on Fridays.

Reports to: Office Manager
FLSA Status: Non-exempt Hourly
Direct reports: None
Department: Sales and Marketing
Salary range: $17.00-$20.00 per hour
Work Schedule: Monday- Friday 8am-5pm (Full time)