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macOS Support Essentials 10.12 (Sierra 101)

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macOS Support Essentials 10.12 (Sierra 101)

from 1,895.00

macOS Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS Sierra. This course is designed to give you a tour of the breadth of functionality of macOS Sierra and the best methods for effectively supporting users of macOS Sierra systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

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The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
macOS Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS Sierra. This course is designed to give you a tour of the breadth of functionality of macOS Sierra and the best methods for effectively supporting users of macOS Sierra systems. 

Who Should Attend

•Help desk specialists, technical coordinators, service technicians, and others who support Mac users
•Technical support personnel in businesses that use Mac computers
•Technical coordinators or power users who manage networks of computers running macOS, such as teachers and technology specialists who manage networks or computer labs

What You Will Learn

• The troubleshooting process and how to become more efficient with available tools and resources
• Features and functionality of macOS Sierra, including how to find additional information
• How to prepare for Apple Certified Support Professional (ACSP) 10.12 certification