IT Support Agreement
CRTG has more than twenty years of designing, implementing, and maintaining network infrastructures. We offer a proactive and practical method of network management. The systems and procedures are designed to reduce and rectify the common problems normally associated with typical ‘break-fix’ network management techniques.
An ongoing IT support agreement provides peace of mind that your network, server and infrastructure resources will be maintained in top working condition for the duration of our services.
Together with onsite IT support, we offer a superior help desk which is designed around one simple premise: helping clients resolve issues in a quick and effective manner. Our goal is to keep your staff productive when they need assistance. That translates to quick access to System Engineers who provide the necessary support to help your business. Our helpdesk is open 24/7 because we know that issues can be unpredictable. We are accessible to meet your computer support needs day or night.