Our office in Hawaii brings several additions to the Creative Resources Family! Jason Yoshioka is our new Account Manager/Office Manager and with his background in corporate sales will be sure to open our new office with a bang! Derek Smith lends his experience as a systems engineer, coming in with experience on the Macintosh and Windows platform. He has completed his training and is available to our Hawaii customers for their many and diversified IT needs!

Christine Cochran, Lavonne Anthony, Rudy Camarena and Duane Gilmore join our team in the Orange County office. All bring an extensive knowledge of PCs and Network Operation Centers (NOC) to our team, as well as Macintosh. With Duane and Rudy's experience in technical support, they are sure to pass on excellent troubleshooting and customer service skills to our San Diego and Orange County clients!

Our Facilities

2007 ushers in a new chapter for our Orange County office. On September 28, 2007, we opened our doors in our new corporate headquarters. We have added more than 1,000 square feet, (2) state of the art training rooms for the Apple Certified Training and a host of new services.

2006 has seen the addition of two new Offices and a Training Facility. The new San Diego office opened it's doors with a bang on September 1, 2006, immediately taking care of our clientelle way down south. The primary purpose of this location is to provide on-site IT services to the region.

Our Orange County facility continues to be the only hands-on Macintosh training facility in the area. Our training room is outfitted with the latest in Intel-based Macs and gorgeous Apple flat panel displays. We have approximately 30 workstations and can accommodate up to 50 people for our free educational workshops. Also provided from this facility are on-site IT services to Orange and Los Angeles Counties.

Our trainers provide instruction on Apple technologies such as:

Technical Training -
• Mac OS X Support Essentials (ACSP track)
• Mac OS X Server Essentials (ACTC track)

User Training -
• Introduction to Mac OS X for Technical Professionals

Other Classes -
• Adobe - Acrobat, InDesign, Illustrator, Photoshop and GoLive (all levels)
• Quark - XPress (all levels)

We cover the basics, and reinforce your learning with hands-on exercises. We want to make sure that you receive the confidence and training that you need to pass your certification test and use your skills on a daily basis in real-world situations. The room is equipped with an overhead projector (1-DVI HD input, 2-VGA inputs, 1-RCA and 1-S-Video input), 84” screen, high-speed internet access, wireless access via Airport Network and the absolute latest in Apple workstations.

In the News

Creative Resources continues to offer a wide variety of free training workshops on a regular basis.  We currently offer the following workshops at our facilities in Orange County and Hawaii, as well as offering them at all of the Apple Retail Stores in Orange County, San Diego County and Hawaii:  Apple Server & Storage Solutions, Troubleshooting Mac OS X, ColorSync Workflows, Font Management, Mac/Windows Integration, Security Awareness for Businesses, Running your Business on a Mac, Switching to InDesign and Wireless and Remote Networks.  Make sure to check our calendar of events frequently for additional classes.

As an AATC, we are able to offer the Apple classes necessary to earn ACSP, ACTC and ACSA certifications. 

Apple Certified Support Professional (ACSP): This certification is ideal for help desk personnel, service technicians, technical coordinators, and others who support Mac OS X customers over the phone or who perform Mac OS X troubleshooting and support in schools and businesses.

• Mac OS X Support Essentials (3-day class)
• Supporting Mac OS X for Windows Administrators (3-day class)

Apple Certified Technical Coordinator (ACTC): This certification is ideal for Mac OS X technical coordinators and entry-level system administrators who provide technical support to Mac OS X users, as well as maintain the Mac OS X Server platform.

• Mac OS X Server Essentials (4-day class)

Apple Certified System Administrator (ACSA): This certification is designed for professional system administrators and engineers managing medium-to-large networks of systems utilizing Mac OS X Server and other Apple technologies in complex multiplatform deployments. The ACSA program has been revised to provide candidates greater flexibility and is now focused on individual job functions. Each passed exam earns a specialization certificate and a specific number of credits toward ACSA certification, which requires a total of 7 valid (unexpired) credits. Choose from the following:

• Mac OS X Deployment (2 points)
• Network Account Management (3 points)
• Directory Svcs Integration and Admin (Client) (2 points)
• Directory Svcs Integration and Admin (Client/Server) (4 points)
• Security Best Practices for Mac OS X (3 points)
• Mac OS X Server Command Line Install and Config (3 points)
• Xsan Administration (3 points)

Media Coverage

June 29, 2001 — Apple Corporate sent a film crew down south to Creative Resources, Inc.’s corporate office and training center to feature the company in the Apple success stories series. It was an incredible honor and testimony to the wonderful job the CR team has done with the young company.

After spending the day visiting some of CR’s satisfied customers and interviewing them for the special, the group came back to do some “on-site” taping. This proved to be quite an, well let’s just say “interesting” experience, with Tessa and Bismark going crazy with curiosity about the cameras and microphones. (Tessa and Bismark are the resident stress relieving canine buddies.)

In his acting debut, system engineer Russell Poucher did a perfect job on film, eloquently explaining the very impressive accomplishments made by the Creative Resources team over the last few years.

After some background, Poucher explained some of the exciting new directions the company will be headed in the near future. He also talked in detail about the ongoing seminar and training series being held in their new state-of-the-art Apple products training center.

April, 2005 — Creative Resources hosted a Tiger Launch Event. We were thrilled with the attendance and everyone had a wonderful time. Creative Resources presented demonstrations on features and benefits of Apple’s latest operating system. We also raffled numerous prizes including copies of Tiger, ThinkFree Office and .Mac. Click below to check out a few photos of the event.

July, 2006 — Creative Resources opens up our second location in Honolulu, Hawaii. This location is also an Apple Authorized Training Center and will cater to the technical needs of the local economy. Our new office manager, Jason Yoshioka, will head up the operations, along with Billy Howes, our systems engineer, handling all of the technical support issues.

September, 2006 — Creative Resources opens up our third location, serving San Diego county. This location will be focused on the technical needs of the business community in the neighboring areas.

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